Pricing Transparency Policy
Our goal is to provide patients with high quality care and the best possible
hospital experience, from registration through discharge. We know that
understanding billing, insurance and medical records may seem overwhelming
at times. To make this process more transparent and help patients understand
their personal out-of-pocket responsibility, the hospital will make available
price quotes in advance of services being provided and in compliance with
Our financial counselors welcome questions and are available to provide
assistance. To obtain a price quote, please contact the Patient Financial
Services department at the hospital, Monday through Friday, 8:00 a.m.
to 4:30 p.m. So that estimates are as accurate as possible, please provide:
- Detailed description of the test(s)/procedure(s) being ordered by the doctor,
- Doctor’s name and office phone number,
- And insurance information (if any), including insurance company name and
phone number, policy holder name, policy number and group number located
on the insurance card.
The hospital estimate will provide the patient/consumer with the following:
- The estimated financial responsibility for the procedure/services based
on the average charge for the procedure/services.
- Patients with health insurance will be quoted an estimated amount that
will be due to the hospital based on the deductible, co-pay or co-insurance
amounts established by their health insurance plan.
- Patients who do not have health insurance will be quoted an estimated amount
that will be due to the hospital that will include an uninsured discount
to the estimate. Counselors are also available to discuss with patients
their eligibility for certain programs like Medicaid.
Estimates will not include any services related to complications that may
occur during the procedure/service. Also, charges for physician fees such
as a surgeon, pathologist, anesthesiologist or radiologist will not be
included. These charges will be billed separately by the specific provider.
Due to these factors, estimates are not exact and cannot be interpreted
as a bill or exact cost for services. Instead, this service is offered
to help simplify the financial aspect of hospital visits so patients are
able to focus on their healthcare.
*Affordable Care Act, Section 2718(e) of the Public Service Act