Our ER Team
Every day, 24 hours a day, Dallas Regional Medical Center’s emergency room doctors, nurses and other health care staff are available to provide you and your loved ones with expert care.
Dallas Regional Medical Center Achieves New Status as Accredited Chest Pain Center
Dallas Regional Medical Center Achieves Ne...
Resources and Support
Get trusted information about how to prepare for and recognize emergency situations, and how to respond quickly and efficiently when faced with an emergency.
Browse Our Emergency Medicine Center Health Library
Anytime you are not comfortable with a medical situation, call 911 (or your local emergency number), go to your nearest emergency room, or call your family physician.
In an emergency, it is easy to "forget" even the most well-known information. That is why it is crucial for you to complete the information in this form for each member of your household.
Having a very sick or severely injured child is a parent’s worst nightmare. If it happened to your child, would you know the best way to go about getting treatment? Knowing when to call an ambulance is important.
If you're sick or hurt and want help quickly, it may seem like a good idea to go to the emergency room (ER) for care. You may think of the ER as a source of the most immediate medical attention, but if your situation is not a real emergency, this isn't true.
If you suffer a serious eye injury, what you don't do immediately afterward may help more than what you do.
About ER Extra
Some of the area's most experienced physicians and nurses provide emergency care to our community 24 hours a day, seven days a week at Dallas Regional Medical Center 's emergency room through our exclusive ER Extra™ initiative. All of our physicians and nurses have been specially trained to provide skilled, professional care in an emergency setting. In addition, our nurses are certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and Stroke Care. Our emergency department has two distinct areas of treatment -- one for your minor emergencies and the other for your major health care emergencies.
What's ER Extra?
We are the community’s exclusive provider of ER Extra™, a new approach to the emergency room experience, designed to give you extra fast, extra easy and extra great care.
By the time you enter our emergency room, every minute – every second – seems like forever. That’s why the clock starts ticking the moment your name enters our system at the registration desk. In general, initial assessments take place within 15 minutes of arrival. Patients with non-life threatening conditions can expect to be evaluated, treated and discharged to their home in typically less than two hours. To deliver the fastest quality care possible, the emergency room has a computerized tracking system that records every second you spend there. This data is constantly reviewed by your treatment team to streamline processes and speed up the time it takes to deliver care. The result is that you see a member of the clinical team sooner, so treatment can begin quicker.
Board certified doctors and highly trained staff are by your side throughout your visit. They are there to explain your diagnosis and how it will be treated, as well as discuss any follow up care you may need.
Extra great care
The best care results from excellent customer service and friendly staff members. Consistently, our team has ranked as a Top Performer relative to patient satisfaction. We are committed to treating you with outstanding care and compassion.
Accredited Chest Pain Center
Dallas Regional Medical Center has received Chest Pain Center Accreditation from the Society of Chest Pain Centers (SCPC), an international not-for-profit organization that focuses on transforming cardiovascular care by assisting facilities in their effort to create communities of excellence that bring together quality, cost and patient satisfaction.
Hospitals that have received SCPC accreditation have achieved a higher level of expertise in dealing with patients who arrive with symptoms of a heart attack. They emphasize the importance of standardized diagnostic and treatment programs that provide more efficient and effective evaluation as well as more appropriate and rapid treatment of patients with chest pain and other heart attack symptoms. They also serve as a point of entry into the healthcare system to evaluate and treat other medical problems, and they help to promote a healthier lifestyle in an attempt to reduce the risk factors for heart attack.
To become an Accredited Chest Pain Center, Dallas Regional Medical Center engaged in rigorous evaluation by SCPC for its ability to assess, diagnose, and treat patients who may be experiencing a heart attack. To the community served by Dallas Regional Medical Center, this means that processes are in place that meet strict criteria aimed at:
- Reducing the time from onset of symptoms to diagnosis and treatment
- Treating patients more quickly during the critical window of time when the integrity of the heart muscle can be preserved
- Monitoring patients when it is not certain that they are having a heart attack to ensure that they are not sent home too quickly or needlessly admitted to the hospital