Mission, Vision & Values

Mission

Our Mission is to improve the health and quality of life of the people in our communities by providing advanced, high quality, cost-effective services and by doing so in a caring and compassionate manner.

Vision

Our Vision is to be the premiere provider of health care services in our area, the preferred hospital for the citizens in our communities, the hospital where quality physicians choose to practice and where skilled and compassionate Associates choose to work.

Values

In support of our Mission and Vision, the culture of Dallas Regional Medical Center is founded on five core values:

  • Service – We are committed to service excellence: to being responsive to the needs and values of our patients, physicians, Associates, visitors, and community; and to treating all of our customers with dignity and respect.
     
  • Quality – We are committed to continuously evaluating and improving our facility, our processes and ourselves, so that we can provide high quality care in a safe and comfortable environment.
     
  • Compassion – We understand that our customers come to us with diverse physical, emotional and spiritual needs, and we are committed to creating a caring environment that is responsive to those needs.
     
  • Teamwork – We are committed to teamwork and participation, both in the hospital and in the community.  We recognize that all the members of our team – Associates, physicians, patients, family member, and visitors – are important contributors to meeting our Mission.
     
  • Integrity – We strive to be a trusted partner to all members of our community, and we are committed to act honorably and with honesty in all of our interactions.