We encourage loved ones to visit patients and we make every effort to provide
a safe and comfortable environment for our patients and visitors. While
receiving care, patients have the right to decide who may or may not visit,
and those visitors are allowed without regard to race, color, national
origin, language, religion, gender identity, sexual orientation, physical
or mental disability, or socioeconomic status.
Our staff and caregivers understand the important role that visitors and
support persons play and every effort is made to ensure that our patients’
support person is embraced as a valued member of the care team.
- To safeguard the comfort of all our patients, visitors are asked to talk
quietly and leave promptly when visiting hours have ended.
- The visiting times and/or the number of visitors may be limited in certain
circumstances – and vary unit by unit - to protect the health, safety,
and privacy of our patients.
- If visitors are not feeling well or have an illness that can be transferred
to our patients, please refrain from visiting.
- Visitors must follow infection control precautions, keep noise to a minimum,
refrain from taking photographs or videos, and comply with restrictions
on smoking, alcohol and illegal substances.
- Before entering and after leaving your loved one's room, make sure
to wash your hands.
- All children must be in the company of a responsible adult and may not
be left unattended.
General Visiting Hours: 8:00 am-9:00 pm
Intensive Care Units: 8:00 am-8:30 am
Immediate Family Members: Noon-12:30 pm
Clergy: 4:30 pm-5:00 pm and 8:30 pm-9:00 pm
If you have any questions regarding specific visiting hours, we encourage
you to call (214) 320-7000.
Although it is comforting for patients to have visitors, too many may interfere
with patient care because rest is needed for recovery. Generally, there
should be no more than two visitors in a room at one time. Please understand
that the nurses may need to further limit visitors. Our visiting hours
have been set to provide the maximum opportunity for visits. Visitors
are required to stop at the Information Desk in the lobby and get a visitor’s
badge. This badge must be worn at all times in the hospital. Except in
specially designated areas, children under 12 are not permitted to visit patients.
Cafeteria and Vending Machines
Visitors are welcome to dine in the cafeteria located on the first floor.
Hours of operation are:
7:00 a.m. - 9:00 a.m. Monday - Friday
11:30 a.m. - 1:30 p.m. Monday - Friday
Vending machines are located near the Emergency Room entrance on the north
end of the building, and near the employee entrance to the North Tower.
Free parking is available to visitors in the lot behind the hospital off
Cellular phones are permitted in our lobbies and cafeteria, but are discouraged
in patient care areas. Please turn off your phone completely in patient
Smoking is not permitted on hospital property at any time.